Shipping Policy
Thank you for choosing Sea-Doos.com for your jet ski needs. We’re committed to providing you with a seamless shopping experience, including reliable shipping services. Below, you’ll find our comprehensive shipping policy.
1. Shipping Methods:
We offer several shipping options to accommodate your needs:
- Free Shipping: Delivery within 10–14 business days.
- Regular Shipping: Delivery within 7–10 business days.
Please note that shipping times may vary depending on your location and product availability.
2. Shipping Costs:
Shipping costs are calculated based on the weight and dimensions of your order, as well as the selected shipping method. You can view the shipping costs during the checkout process before completing your purchase.
3. Shipping Restrictions:
We currently ship within the contiguous United States. Unfortunately, we do not offer international shipping at this time. Additionally, we are unable to deliver to P.O. boxes or APO/FPO addresses.
4. Order Processing Time:
Orders are typically processed and shipped within 5-7 business days after payment confirmation. However, please allow for additional processing time during peak seasons or holidays.
5. Tracking Your Order:
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery online.
6. Delivery Confirmation:
All deliveries require a signature upon receipt to ensure the safe and secure delivery of your order. If you are unavailable to sign for your package, please make arrangements for someone to accept it on your behalf.
7. Refund Policy:
We stand behind the quality of our products and offer a 60-day refund policy. If you are not completely satisfied with your purchase, you may return the item(s) within 60 days of delivery for a full refund, excluding shipping costs. Please note that returned items must be in their original condition and packaging.
8. Return Process:
To initiate a return, please contact our customer service team at our contact page, live chat, or WhatsApp. Once your return request is approved, you will receive further instructions on how to return the item(s) to us. Please ensure that the returned items are securely packaged to prevent any damage during transit.
9. Damaged or defective items:
If you receive a damaged or defective item, please contact us immediately upon receipt. We will work with you to resolve the issue promptly, whether through a replacement, repair, or refund.
10. Contact us:
If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer service team at [insert contact information]. We’re here to assist you every step of the way.
Thank you for choosing Sea-Doos.com. We appreciate your business and look forward to serving you again in the future!